FAQ

How long does shipping take?

Orders are processed within 1–3 business days. Delivery usually takes 7–14 business days. You'll receive a tracking number by email as soon as your order ships.

Is shipping free?

Yes — shipping is free on every order across Australia.

What is your return policy?

We offer a 30-day money-back guarantee. If you're not completely happy, contact us within 30 days of receiving your order and we'll help you with a return or exchange.

How do I choose my size?

Each product page has a size guide. If you're between sizes, we recommend sizing up for a more relaxed fit. Our team is happy to help — just email us.

Which payment methods do you accept?

We accept all major credit and debit cards, PayPal and other secure payment methods shown at checkout. All payments are fully encrypted.

How can I track my order?

Use the tracking link in your shipping confirmation email, or visit our Track Your Order page.

How do I contact you?

Visit our Contact page — we reply within 24 hours, 7 days a week.